Return and Replacement Policy

1. Legal Guarantee

All products are covered by a 2-year legal guarantee as per European regulations. This guarantee protects you from defects or non-conformity with the product description.

2. Conditions for Return and Replacement

Return Period: You may request a refund within 14 days of your purchase.

Eligibility: Items must be unused, in their original packaging, and include all accessories.

Replacement for Defective Products: Under the 2-year legal guarantee, we offer replacements for defective or non-compliant products.

3. Process for Requesting a Replacement

Contact Us: Please reach out to our customer service to initiate a refund request.

Return Instructions: After contacting us, you will receive instructions on returning the product.

Processing Time: Once we receive the returned item and confirm its condition, we will process the replacement as applicable.

4. Costs and Responsibilities

Shipping Costs: Return shipping costs are the responsibility of the customer unless the item was defective upon arrival.

Thank you for your understanding and cooperation with our policy, designed to ensure your satisfaction and meet European standards.